BOX OFFICE INFO & POLICIES
BOX OFFICE HOURS
Regular box office hours are Tuesday through Saturday, 12:00 pm – 6:00 pm.
On performance days, the box office opens at 12:00 pm and stays open until curtain time. For Sunday-Monday performances, the box office will be open one and a half hours prior to the event until curtain time.
Hours are subject to change seasonally.
TICKET SERVICE FEES
KPC charges a $4.00 service fee per ticket for presented shows $25.00 and under, and an $8.00 service fee for presented shows shows over $25.00. All rental shows have a $4.00 service fee. Exception is StoryBook Theater with just a $3.00 service fee per ticket.
Service fees apply whether tickets are purchased online, over the phone, or in person.
All sales are final. We regret that we cannot offer refunds but we will be glad to exchange your tickets for another KPC performance. You may also donate your ticket as a tax-deductible donation to Kirkland Performance Center.
Free exchanges are available to subscribers and members with 48-hour notice, and is subject to ticket availability. All other patrons may exchange tickets for another KPC performance with a $2.00 per ticket service charge. 48-hour notice is required. Please note that Ticket Packages are excluded from ticket exchanges.
Exchanges are subject to ticket availability. Ticket exchanges are only available for events within the current season.
Tickets purchased through scalpers, brokers, or other third parties may be counterfeit and inadmissible. KPC only guarantees tickets purchased from the official ticket vendors listed on the show pages of our website (kpcenter.org) or at our venue box office. We cannot verify tickets bought from a 3rd party. Ticket orders may be canceled if, at KPC’s sole discretion, it is suspected that tickets are being purchased by resellers.
If an artist’s website says they are playing at our venue, but you cannot find the event on our website, it may not be confirmed yet. Often, artists release their tour schedules before the booking process has been completed with the venue. The best way to receive advance notice of on sale dates is to join our mailing list. You will get latest information about upcoming events and special discounts. Click here to subscribe.
PROMO & DISCOUNT CODES
Look for the “Promotional Code” box to enter your code before completing purchase. Promo and discount codes cannot be applied after a purchase. For up to date deals and the best prices on tickets, join our mailing list. Click here to subscribe.
Late seating is not guaranteed. Seating for late patrons is at the discretion of the House Manager. Late seating will cease 15 minutes after a performance has started.
Age restrictions vary depending upon the event or show. If you have questions regarding age appropriateness of a show, please call the KPC Box Office at 425.893.9900.
KPC adheres to a strict no babes in arms policy, which means every person entering the theater must have a paid ticket. Please note: StoryBook Theater performances will allow babes in arms in the theatre, but requires children over 12 months of age to have a ticket.
KPC does have a “Quiet Room” available for families.
Kirkland Performance Center offers fully accessible seating to patrons. To ensure accessible seating, please contact the Box Office to reserve your seat well in advance of the performance.
ASSISTED LISTENING DEVICES
Kirkland Performance Center offers FM assisted listening devices available for hearing impaired patrons. When you arrive at the theatre, contact the House Manager for assisted listening devices.